VNM42313
- Keep Your IT service desk in-house and save 20%. Everything that finance
should know. Don't outsource IT service. Finance teams -- you can learn more
about how we can help you and your IT service desk teams save 10% to 20%
annually. You can substantially improve quality, lower costs, expand
capacity and do it in-house. Learn more by accessing the following YouTube
video at: http://www.youtube.com/watch?v=w-KErF27fTc&feature=youtu.be
Monday, April 29, 2013
Don't Outsource IT Service - A Perspective for Finance
The Applicability of
User Experience Management Monitoring
For parties interested in UEM, user experience
management monitoring.
A Perspective for Finance - Don't Outsource IT Service
The Applicability of Application Performance Management Monitoring
APM.
For parties interested in APM application performance management
monitoring
VNM42413
- Keep Your IT service desk in-house and save 20%. Everything that finance
should know. Don't outsource IT service. Finance teams -- you can learn more
about how we can help you and your IT service desk teams save 10% to 20%
annually. You can substantially improve quality, lower costs, expand
capacity and do it in-house. Learn more by accessing the following YouTube video
at: http://www.youtube.com/watch?v=w-KErF27fTc&feature=youtu.be
Diagnosing SAP End User Adoption Challenges
Identifying Areas of Improvement in Enterprise Application Adoption
VNM41113 – Visibility into
enterprise application adoption can help business leaders identify areas for
improvement. With SAP User Experience Management by Knoa, you can diagnose end
user adoption challenges in your organization, and create an actionable plan to
speed software adoption. Learn more at http://bit.ly/ZIe9oQ.
Date:
Tuesday, April 30, 2013
Time:
10:00 AM EDT
Speakers:
Cary Samulka
Product Manager
SAP
Ilya Epshteyn
Director, Global Sales Engineering
Knoa Software
Join the experts on April 30th for this session and get answers about how you can help diagnose end user adoption challenges. In this session you will learn how SAP UEM by Knoa can help you:
Tuesday, April 30, 2013
Time:
10:00 AM EDT
Speakers:
Cary Samulka
Product Manager
SAP
Ilya Epshteyn
Director, Global Sales Engineering
Knoa Software
Join the experts on April 30th for this session and get answers about how you can help diagnose end user adoption challenges. In this session you will learn how SAP UEM by Knoa can help you:
- Assess
how an application performs for each user
- Map
user proficiency to best practices, then zero in on ways to optimize
individual performance
- Strategically
apply training by identifying errors and delays across your user
population
- Improve
training to help users master compliance, chargebacks, and audit trails
Capture help-desk system and user
errors for immediate resolution, reducing the number and length of calls
required to resolve an issue
For parties interested in User
Experience Management (UEM), Application Performance Management (APM) and User
Experience Monitoring
Diagnosing SAP End User Adoption Challenges
Identifying Areas of Improvement in Enterprise Application Adoption
VNM41113 – Visibility into
enterprise application adoption can help business leaders identify areas for
improvement. With SAP User Experience Management by Knoa, you can diagnose end
user adoption challenges in your organization, and create an actionable plan to
speed software adoption. Learn more at http://bit.ly/ZIe9oQ.
Date:
Tuesday, April 30, 2013
Time:
10:00 AM EDT
Speakers:
Cary Samulka
Product Manager
SAP
Ilya Epshteyn
Director, Global Sales Engineering
Knoa Software
Join the experts on April 30th for this session and get answers about how you can help diagnose end user adoption challenges. In this session you will learn how SAP UEM by Knoa can help you:
Tuesday, April 30, 2013
Time:
10:00 AM EDT
Speakers:
Cary Samulka
Product Manager
SAP
Ilya Epshteyn
Director, Global Sales Engineering
Knoa Software
Join the experts on April 30th for this session and get answers about how you can help diagnose end user adoption challenges. In this session you will learn how SAP UEM by Knoa can help you:
- Assess
how an application performs for each user
- Map
user proficiency to best practices, then zero in on ways to optimize
individual performance
- Strategically
apply training by identifying errors and delays across your user
population
- Improve
training to help users master compliance, chargebacks, and audit trails
Capture help-desk system and user
errors for immediate resolution, reducing the number and length of calls
required to resolve an issue
For parties interested in User
Experience Management (UEM), Application Performance Management (APM) and User
Experience Monitoring
Introduction to SAP UEM by Knoa
Presentation by Knoa on
Application Performance Management (APM)
SAP is a trademark of SAP AG in Germany and in other countries.
VNM41013 – The following video provides an
introduction to SAP(r) UEM by Knoa on the topic of user experience and
performance management. This material describes the common problems, offers
best practice advice, and explores how these solutions can be achieved with new
technology from Knoa Software. Question that can be answered include "How
can I tell if I am receiving the full value of my enterprise software
investment? How can I reach best-in-class performance?" View the video at
http://bit.ly/YiortI.
Knoa® Software delivers on-premise and cloud-based solutions that
monitor, measure and manage how end-users are utilizing enterprise applications
to optimize end-user experience, enhance user performance, and deliver return
on investment. Uniquely, Knoa automation provides complete and deep insight
into all activities, by user, for each application monitored. 20 percent of the
Fortune 50 and hundreds of Global 5000 companies have already licensed Knoa
software to power their user experience and optimize their performance. For
more information visit www.knoa.com. You can also follow us on Twitter: @knoasoftware.
Visit the Knoa Software video page for instant access to our content on
YouTube: http://www.knoa.com/main/dc_video_library.jsp.
SAP is a trademark of SAP AG in Germany and in other countries.
Knoa Software to Exhibit at Oracle Collaborate 2013
Knoa EPM for Oracle PeopleSoft and Siebel to
Be Showcased at Oracle User Group Conference in Denver
VNM44913
- NEW YORK, April 4, 2013 – Knoa® Software, the leading provider of user experience and
performance management software, today announced it will showcase Knoa Experience and Performance Manager (EPM) for Oracle®
PeopleSoft® v9.1 Human Capital Management and Knoa EPM for Siebel®
CRM
at COLLABORATE 13: Technology and Applications
Forum for the Oracle Community in Denver, Colorado,
from April 7-11, 2013.
Launched in March 2013, Knoa EPM for
PeopleSoft is one of the first products to define key performance indicators
(KPI) for accurate measurement of application adoption and true service level
agreement delivery at the desktop. Customers can chart a path to best-in-class
performance across a wide variety of performance metrics. Knoa EPM's analytics
accurately assess overall business process performance and provide an early
indication of system, user and business process errors before they reach the
support desk or worse, the customer. This enables Knoa customers to improve operations
and reduce costs for IT service and support and operations.
Knoa
EPM for Siebel is already in production in some of the largest companies in the
world, including one of the 20 largest banks as ranked by 2012 revenue. Knoa EPM enables these customers to optimize performance
across many challenges including IT support, IT operations, education and
training.
For
information about Knoa Software, Knoa EPM, or to hear more about Knoa EPM’s
support for Oracle products, visit Knoa in Booth #942, located in the
PeopleSoft section at COLLABORATE 13. Attendees will have the opportunity hear
from the IOUG, OAUG and Quest on the best practices and user-driven training
that each user group offers.
About Knoa Software
Knoa®
Software delivers on-premise and cloud-based solutions that monitor, measure
and manage how end-users are utilizing enterprise applications to optimize
end-user experience, enhance user performance, and deliver return on
investment. Uniquely, Knoa Automation provides complete and deep insight into
all activities, by user, for each application monitored. Twenty percent of the Fortune 50 and hundreds
of Global 5000 companies have already licensed Knoa software to power their
user experience and optimize their performance.
For more information, visit www.knoa.com. You can also follow us on
Twitter: @knoasoftware.
Visit
our Video page for instant access to our content on YouTube: http://www.knoa.com/main/dc_video_library.jsp
#
# #
Oracle, Siebel,
PeopleSoft and Java are registered trademarks of Oracle and/or its affiliates.
Other names may be trademarks of their respective owners.
Editorial
Contact:
Katelyn
D’Eramo
PAN
Communications
617-502-4300
Knoa Software Publishes Free Recorded Webinar on SaaS Vendor Strategies
User Experience and Performance Management Monitoring
Address Restricted Use License and Service Level
Agreement Challenges
VNM4113 – Access this free webinar on new tools to negotiate with SaaS
vendors. Includes strategies for managing restricted use licenses and Service
Level Agreements. Agent-based technology by Knoa uniquely measures actual
performance at the desktop to reveal exact usage so organizations can identify
top candidates for restricted use licenses/SaaS products. Includes an overview
on User Experience and Performance Management Monitoring (UEM, UEPM).
Visit
the recorded webinar on YouTube: http://www.youtube.com/watch?v=SKSxwl47t-A&feature=youtu.be
Visit
additional educational resources at http://www.knoa.com/main/dc_library.jsp
For parties interested in Application Performance
Management, APM, User Experience Management, user experience monitoring, user
performance management, user performance monitoring, application performance
monitoring, UEM
Don't Outsource IT Service - A Perspective for Finance
The Applicability of
User Experience Management Monitoring
For parties interested in UEM, user experience
management monitoring.
VNM42313
- Keep Your IT service desk in-house and save 20%. Everything that finance
should know. Don't outsource IT service. Finance teams -- you can learn more
about how we can help you and your IT service desk teams save 10% to 20%
annually. You can substantially improve quality, lower costs, expand
capacity and do it in-house. Learn more by accessing the following YouTube
video at: http://www.youtube.com/watch?v=w-KErF27fTc&feature=youtu.be
Restricted Use License and Service Level Agreement Strategies for Your SaaS Vendors
Knoa Software
Publishes Free Recorded Webinar on User Experience and Performance Management
Monitoring
VNM4113 – Access this free webinar on new tools to negotiate with SaaS
vendors. Includes strategies for managing restricted use licenses and Service
Level Agreements. Agent-based technology by Knoa uniquely measures actual
performance at the desktop to reveal exact usage so organizations can identify
top candidates for restricted use licenses/SaaS products. Includes an overview
on User Experience and Performance Management Monitoring (UEM, UEPM).
Visit
the recorded webinar on YouTube: http://www.youtube.com/watch?v=SKSxwl47t-A&feature=youtu.be
Visit
additional educational resources at http://www.knoa.com/main/dc_library.jsp
For parties interested in Application Performance
Management, APM, User Experience Management, user experience monitoring, user
performance management, user performance monitoring, application performance
monitoring, UEM
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